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After-Sales Service
Protra provides responsive after-sales service to keep your smart toilet products running smoothly.
PROTRA Pre-After Service & Support
Our Comprehensive Service & Support
From pre-sales consultation to post-sales maintenance, PROTRA empowers your smart toilet business with professional, reliable, and timely service solutions.
Safe Delivery
Secure packaging and reliable shipping ensure products arrive in perfect condition, anywhere you need them.
On-Time Delivery
Strict scheduling and efficient logistics mean your products arrive exactly when you need them.
Free Warranty
Enjoy a full two-year warranty that gives peace of mind for every purchase made with PROTRA.
Traceability System
Scan a code, and you’ll know your product’s journey—manufactured, tested, and delivered with transparency.
1-on-1 Consulting
Receive personalized guidance within 30 minutes for any questions related to manufacturing or products.
Engineer Support
Access a direct channel to our engineers 24/7—ensuring instant troubleshooting and technical insights.
