After-Sales Service
Protra provides responsive after-sales service to keep your smart toilet products running smoothly.
PROTRA Pre-After Service & Support
Our Comprehensive Service & Support
From pre-sales consultation to post-sales maintenance, PROTRA empowers your smart toiletbusiness
with professional, reliable, and timely service solutions.
Safe Delivery
Secure packaging and reliable shippingensure products arrive in perfect condition,anywhere you need them.
On-Time Delivery
Strict scheduling and efficient logistics mean your products arrive exactly when you need them.
Free Warranty
Enjoy a full two-year warranty that gives peace of mind for every purchase made with PROTRA.
Traceability System
Scan a code, and you’ll know your product’s journey—manufactured, tested, and delivered with transparency.
1-on-1 Consulting
Receive personalized guidance within 30 minutes for any questions related to manufacturing or products.
Engineer Support
Access a direct channel to our engineers 24/7—ensuring instant troubleshooting and technical insights.